Shipping policy

Shipping Policy

At Tantrum Trades, we ship Australia-wide using trusted local carriers so your gear gets to site fast and safely.

📦 Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.

During peak periods, launches, or promos, processing times may be slightly extended — but we’ll always keep you in the loop.

🚚 Shipping Options & Delivery Times (Australia)

Standard Shipping

$9.95 flat rate

Estimated delivery: 2–5 business days

Express Shipping

$14.95 flat rate

Estimated delivery: 1–3 business days

Free Shipping

Free standard shipping on orders $99+

Delivery times are estimates only and may vary depending on location, weather, or carrier delays.

📍 Shipping Locations

We currently ship Australia-wide only.
International shipping is not available at this time.

📬 Tracking Your Order

Once your order has been dispatched, you’ll receive tracking details via email.
Please allow up to 24 hours for tracking to update.

⚠️ Delivery Issues & Lost Parcels

If your parcel is delayed, lost, or marked as delivered but not received, please contact us at:

getit@tantrumtrades.com

We’ll work with the carrier to resolve the issue as quickly as possible.
Tantrum Trades is not responsible for delays caused by the postal service once an order has been dispatched.

🏠 Incorrect Address Details

Please double-check your shipping address at checkout.
If an order is returned to us due to an incorrect or incomplete address, re-shipping costs may apply.

📦 Authority to Leave (ATL)

By placing an order, you agree to the carrier’s Authority to Leave policy where applicable.
Tantrum Trades is not responsible for parcels once marked as delivered.

❓ Questions?

For any shipping enquiries, reach out to us at:

getit@tantrumtrades.com

We’ve got your back — on site and off.